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NEW DELHI: The Central Consumer Protection Authority (CCPA) on Wednesday warned hotels and restaurants of action in case it found them levying additional charges under heads such as “LPG charges,” “gas surcharge,” and “fuel cost recovery” in food bills.The authority issued an advisory invoking provisions of Consumer Protection Act observing that such charges are being…
NEW DELHI: The Central Consumer Protection Authority (CCPA) – the country’s apex consumer protection authority – has initiated suo motu action against 27 restaurants for mandatory levy of ‘service charge’ despite guidelines issued by it against the same, which have been upheld by Delhi high court. Besides directing these restaurants to immediately refund consumers, CCPA…
The Central Consumer Protection Authority (CCPA) on Saturday said it has taken suo motu action against 27 restaurants across the country for mandatorily levying service charges on customers, holding the practice to be a violation of consumer law.The restaurants have been fined up to Rs 50,000, directed to refund the service charge collected from consumers,…
