Cisco exec Liz Centoni admits adopting AI is ‘painful’; says: How do I tell the right engineer that …
Cisco executive Liz Centoni has acknowledged that adopting artificial intelligence (AI) across a large enterprise can be a difficult process. The executive of the US-based tech major described the transition as “surgery without the drugs” and admitted that “It’s painful.” Speaking to Business Insider, Centoni, Cisco’s chief customer experience officer, discussed the challenges of transforming…