Latest News, Updates & Breaking Headlines
Stranded passengers search for their luggage near a counter after IndiGo cancelled more than 400 flights, at the Kempegowda International Airport, in Bengaluru, Karnataka. (File photo/ PTI) CHENNAI: When IndiGo’s flight operations went topsy-turvy in December last year, there were videos and photos of hapless and tired passengers confronting ground staff. The Directorate General of…
NEW DELHI: Delhi high court directed IndiGo on Thursday to clarify how it intended to compensate flyers affected by the mayhem of cancellations last Dec, saying issuing refunds wasn’t quite the same as doing right by those who bore the brunt of the crisis. “Apart from refunding fares, what are the civil aviation rules for…
NEW DELHI: The ministry of civil aviation on Monday issued a travel advisory, urging flyers to head to airports only after checking the latest status of their flight.This comes as several flights were cancelled as low visibility conditions prevails in north India due to thick layer of fog.In a social media post on X, the…
IndiGo will issue Rs 10,000 travel vouchers to flyers severely impacted by disruptions on December 3-5, in addition to government-mandated compensation. This unprecedented payout follows thousands of flight cancellations, stranding passengers for hours. While the airline views these three days as the peak disruption period, affected passengers from December 6-7 are excluded from this specific…
NEW DELHI: IndiGo passengers who were stranded at airports on Dec 3, 4 & 5 will receive a travel voucher of Rs 10,000 with a validity of a year from the airline. This will be in addition to the compensation of Rs 5000 to Rs 10,000 “depending on the block time of the flight, to…
MUMBAI: More than 2.6 lakh passengers were directly affected at Mumbai airport last week as IndiGo’s operations went into sustained disruption, with 905 cancellations and 1,475 delays of over 30 minutes recorded between Dec 1 and 8, according to the ministry of civil aviation.“IndiGo now informs passengers about potential cancellations at least six hours before…
As many as 87% of IndiGo passengers surveyed want the airline’s service deficiencies to be examined under the Class Action provisions of the Consumer Protection Act (CP Act), 2019, following widespread flight cancellations and delays, according to a survey cited by PTI.The survey, conducted by LocalCircles, comes in the wake of IndiGo cancelling hundreds of…
Skip Bengaluru. Take a trip to Thailand instead. Or Vietnam. Or London. Or even Singapore. All at a much much much cheaper rate than Delhi to Bengaluru, Goa, Pune or Goa. But you cannot travel to Hyderabad, at least not on Friday, because the tickets are sold out. Ironically, IndiGo flight tickets are available.The situation…
Crowd, confusion, chaos: IndiGo meltdown hits flyers nationwide NEW DELHI: There were unprecedented disruptions at India’s biggest airline, IndiGo, and misery at airports across India, with about 300 flights cancelled on Thursday and thousands stranded across airports with no information on when, or if, their 6E flights would depart. IndiGo’s problems had consequences for passengers…
NEW DELHI: Outside Delhi airport‘s departure terminal, a young couple with a toddler – their child fast asleep on the mother’s lap – sat glued to their phones as the father repeatedly tried reaching IndiGo’s customer care helpline after yet another cancellation. Their flight to Mizoram had been cancelled for the second day in a…
