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Tired of OTPs? RBI is open to options

MUMBAI: RBI has signalled the end of OTP-only second-factor authentication (2FA or AFA) for payments with its Authentication Directions, 2025, issued on Thursday.For consumers, the changes promise fewer bottlenecks and more choice. SMS-based OTPs, prone to delay and interception, will cede ground to biometrics, app-based tokens, or device-native methods such as face ID. Liability for…

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