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PNGRB notifies Ombudsman mechanism to strengthen consumer grievance redressal

NEW DELHI: The Petroleum and Natural Gas Regulatory Board (PNGRB) has put in place a formal ombudsman mechanism for grievance redressal to strengthen consumer protection.Under the new rules, consumers will now have the option to escalate unresolved complaints beyond the company level to an independent authority designated as the ombudsman. The provision comes into play…

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Gas prices: CNG and domestic PNG tariffs to fall from January 1; PNGRB flags Rs 2–3 per unit savings

Consumers using CNG for transport and piped natural gas for household cooking are set to see lower fuel bills from January 1, 2026, after the petroleum regulator approved a rationalised pipeline tariff structure aimed at cutting costs, ANI reported.The Petroleum and Natural Gas Regulatory Board (PNGRB) has announced a unified tariff framework that will translate…

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