February 15, 2026

redressal

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Aviation oversight: Civil aviation ministry activates 24×7 passenger control room; aims faster grievance redressal

contact@dailyupdatesindia.com03 mins

The civil aviation ministry has operationalised a round-the-clock Passenger Assistance Control Room (PACR) to address air travellers’ grievances more promptly, amid recent flight disruptions caused by operational issues and weather-related delays, PTI reported. The control room, which became functional on December 10, brings together officials from the ministry, the Directorate General of Civil Aviation (DGCA),…

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Ranking system has improved redressal, says finance ministry

contact@dailyupdatesindia.com01 mins

NEW DELHI: Finance ministry’s initiative to improve grievance redressal, which began in June this year has significantly improved performance of public and private sector entities, the ministry said on Friday.It had put in place a ranking system for banks and public sector insurance companies based on quality and timely resolution of complaints. Ranking of private…

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Digital redressal: Government’s e-Jagriti portal resolves over 1.27 lakh cases; NRIs benefit from global access

contact@dailyupdatesindia.com02 mins

The government’s e-Jagriti digital consumer grievance platform has handled nearly 1.30 lakh cases since its launch in January, with more than 2 lakh users—including non-resident Indians—registering on the unified system. The consumer affairs ministry said in a statement that 1,27,058 cases had been disposed of as of 13 November, highlighting the platform’s efficiency in strengthening…

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