The Central Consumer Protection Authority (CCPA) on Saturday said it has taken suo motu action against 27 restaurants across the country for mandatorily levying service charges on customers, holding the practice to be a violation of consumer law.The restaurants have been fined up to Rs 50,000, directed to refund the service charge collected from consumers,…
MUMBAI: A nationwide New Year’s Eve strike to protest low pay and lack of social security benefits elicited a mixed response from delivery workers even as app-based platforms offered festive bonuses in a bid to counter delayed service and manpower shortage. Most customers had no clue about the strike but several orders were inordinately delayed.Anticipating…
MUMBAI: Never mind Delhi’s winter or Mumbai’s traffic, Indians are feasting this festive season and raising a toast to the last few days of the year. There has been a rush of advance bookings at several restaurants, with seats at some of the eateries totally sold out for Christmas and New Year’s eve. After a…
NEW DELHI: With Christmas and New Year festivities nearing and entertainment venues expected to draw heavy crowds, Delhi excise department has banned the use of firecrackers — including electric variants — in clubs, restaurants and bars across the city. The decision comes in the wake of the recent Goa nightclub fire that killed at least…
MUMBAI: In a win for the restaurant industry, Zomato has agreed to share customers’ phone numbers with eateries after seeking consent from users, the National Restaurant Association of India (NRAI) said. The restaurant industry had been at loggerheads with food delivery platforms – Zomato and Swiggy – over their refusal to share consumer data, which…
Indian restaurants in New York City, which have recently outshone their London counterparts and become favourites among Wall Street executives, are now facing mounting pressure from higher import costs after US President Donald Trump’s tariff moves.On July 31, Trump doubled tariffs on most Indian exports to 50%, a measure that took effect on August 27….