In 1997, Reed Hastings got hit with a late fee and quietly rewired the way the world watches movies |
Reed Hastings, the man who took a small, ordinary annoyance and turned it into a business that made video rentals obsolete. Image Credits: Wikimedia Commons We’ve all been there. You return back something a little late, you get hit with a fee that feels wildly out of proportion to the offence, and you spend the…